Frequently Asked Questions
Find answers to common questions about DiggaByte Labs templates, pricing, and features.
Getting Started
What is DiggaByte Labs?
DiggaByte Labs provides production-ready SaaS boilerplate templates to help developers build and launch SaaS applications faster. Our templates include authentication, payments, database setup, and all the infrastructure you need to start shipping immediately.
How do I get started?
Simply create a free account, browse our 50+ templates, and download the one that fits your needs. Free tier users can download 3 templates. Pro users get unlimited downloads.
Do I need coding experience?
Yes, our templates are designed for developers who want to build SaaS applications. You should be comfortable with JavaScript/TypeScript, Node.js, and modern web development frameworks like Next.js.
What technologies are used in the templates?
Our templates use modern, production-ready technologies including Next.js, TypeScript, Tailwind CSS, PostgreSQL, Prisma ORM, Stripe for payments, and JWT for authentication. All templates follow best practices and are fully documented.
Templates & Features
How many templates do you offer?
We currently offer 50+ production-ready templates covering various use cases including full-stack SaaS platforms, e-commerce, marketplaces, mobile backends, API servers, and specialized platforms like healthcare, fintech, and more.
Are the templates production-ready?
Yes! All templates are production-ready with proper error handling, security best practices, database migrations, deployment configurations, and comprehensive documentation. They're designed to be used in real applications, not just demos.
Can I customize the templates?
Absolutely! All templates are fully customizable. You own the code once you download it. Modify, extend, and brand it however you want. There are no restrictions on how you use the code.
Do templates include authentication?
Yes, all templates include authentication systems with email/password login, email verification, password reset, and many include social login (OAuth) options. Authentication is production-ready with proper security measures.
Do templates include payment processing?
Templates that require payments include full Stripe integration with subscription management, webhooks, billing portals, and proper error handling. Payment flows are production-ready.
Pricing & Plans
What's included in the free tier?
The free tier includes 3 template downloads, access to free templates, community support, and basic documentation. Perfect for evaluating our templates or building small projects.
What's included in the Pro plan?
The Pro plan ($19/project) includes unlimited template downloads, access to all templates (including premium ones), Stripe payment integration, priority support, production security presets, and comprehensive documentation.
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately. If you downgrade, you'll retain access to templates you've already downloaded.
Do you offer refunds?
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, contact us within 30 days for a full refund.
Is there a team/enterprise plan?
Yes! Our Scale plan ($22/project) includes everything in Pro plus team handoff checklists, custom branding passes, architecture review calls, and launch playbooks. Contact us for enterprise pricing.
Support & Documentation
What kind of support do you offer?
Free tier users get community support via email. Pro and Scale users get priority email support with faster response times. Scale users also get architecture review calls and launch playbooks.
Is documentation included?
Yes! Every template includes comprehensive documentation covering setup, configuration, deployment, and customization. We also have a knowledge base with tutorials and best practices.
Do you provide video tutorials?
We're continuously adding video tutorials to our documentation. Many templates include step-by-step video guides for setup and deployment. Check our docs page for the latest tutorials.
What if I need help with a specific template?
Contact our support team with your question. We typically respond within one business day. For complex issues, we can schedule a call to help you get unstuck.
Technical
What databases are supported?
Most templates use PostgreSQL, which is production-ready and scalable. Some templates offer MongoDB options. All include proper migrations and seed data.
How do I deploy the templates?
Templates include deployment configurations for popular platforms like Vercel, Railway, AWS, and Docker. We provide step-by-step deployment guides for each platform.
Are templates updated regularly?
Yes! We regularly update templates to fix bugs, add new features, and keep dependencies up to date. Pro and Scale users get notifications about updates.
Can I use templates for commercial projects?
Absolutely! Once you download a template, you own the code and can use it for any commercial or personal project. There are no restrictions.
Do templates work with my existing codebase?
Templates are designed to be standalone projects, but you can integrate specific features (like authentication or payment processing) into existing codebases. Our documentation includes integration guides.
Still have questions?
Can't find what you're looking for? Our support team is here to help.
Contact Support